Privacy Policy

Effective January 1, 2026

Anchorstone Reno Concrete and Masonry, renoconcreteandmasonry.com, sales@renoconcreteandmasonry.com

Who this policy covers

Anchorstone Reno Concrete and Masonry is a masonry contractor in Reno, NV. This policy explains what information we collect when you use our website, what we do with it, how long we keep it and what you can ask us to do with it.

It applies to every page of our site, from the home page to About and Contact. It doesn't cover other websites we link to, because those sites have their own privacy policies.

Information you give us

When you fill out our contact or estimate form, we collect what you type in. That's usually your name, phone number, email address, the address of the job and a description of the work you need. You might also send us photos of the job, such as a cracked wall or a worn chimney.

Our form is hosted by an outside form service, so what you enter passes through that service before it reaches us. If you call us at (775) 447-1254 or email us, we keep a record of the conversation and the details you share so we can follow up on your job.

Information collected automatically

Like most websites, ours collects some basic information when you visit. That can include your browser type, the device you're using, the pages you looked at, how long you stayed, the site that sent you here and your general location, such as your city.

We use analytics tools to collect this information so we can see which pages people find useful and where the site needs work. The information is collected in aggregate and isn't used to identify you by name.

Cookies

Cookies are small files your browser saves when you visit a site. Our site and our analytics tools use them to remember settings and to count visits.

You can block or delete cookies in your browser settings. The site will still work if you do, though some features may not behave quite the same way.

How we use your information

We use the information you send us to answer your questions, schedule a free estimate, prepare a quote, do the work and follow up afterward. We may also use it to keep records of jobs we've done and to meet any legal or tax requirements.

We don't sell your personal information. We share it only with people who help us run the business, such as our form, hosting and analytics providers, or when the law requires it.

How long we keep it

We keep your information only as long as we need it. If you ask for an estimate and we never do the job, we delete your details once they're no longer useful.

If we do work for you, we keep job records longer, because they help if you have a question about the work later and because we need them for business and tax records. Analytics data is kept in summary form by the analytics provider under its own retention settings.

Your choices and rights

You can ask us what personal information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we're required to keep certain records by law.

You can also ask us to stop contacting you at any time. Just tell us by phone or through the form, and we'll take you off our list.

How we protect your information

We limit who can see your information to the people who need it to handle your job, and we use reputable service providers for our form and website. No system is perfectly secure, so please don't send sensitive information such as bank or card numbers through the website form.

Children's privacy

Our site is meant for adults arranging work on a home or property. We don't knowingly collect information from children under 13, and if we learn that we have, we delete it.

Changes to this policy

We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and it takes effect when it's posted.

Questions or privacy concerns

If you have a question about this policy or a concern about how we've handled your information, call us at (775) 447-1254 or reach us through our Contact page. We usually reply within 1 business day.

You can learn more about who we are on our About page.