Terms and Conditions

Effective January 1, 2026

Anchorstone Reno Concrete and Masonry, renoconcreteandmasonry.com, sales@renoconcreteandmasonry.com

Agreeing to these terms

These terms cover your use of the Anchorstone Reno Concrete and Masonry website and any estimate or work you ask us for. If you use the site or book work with us, you agree to them. If you don't agree, please don't use the site or book through it.

Anchorstone Reno Concrete and Masonry is a masonry contractor in Reno, NV. In these terms, "we," "us" and "our" mean the business, and "you" means the person using the site or hiring us.

If your signed estimate or agreement for a job says something different from these terms, the signed document controls for that job.

What we do

We build and repair brick, block, stone and concrete work for homes in Reno and the cities around it. That includes foundation repair, chimney work, retaining walls, pavers and walkways. You'll find the full list on our home page, and you can learn more about the business on our About page.

The service descriptions on this site are general. They explain the kind of work we do. They don't promise that a particular method, material or result fits your house. The work we'll actually do for you is the work set out in your written estimate or agreement.

Estimates and pricing

Estimates are free and come with no obligation. We give them after we've seen the job in person, because the condition of the existing work, access to the site and the materials you choose all change the price.

An estimate is our best figure for the work as we understand it on the day we look at it. Once we open a wall, dig out a footing or pull old material, we sometimes find damage we couldn't see before, and that can change the scope or the price. If that happens, we'll show you what we found and get your approval before we do any work that changes the price.

Material costs can change. Your estimate is good for the period it states. If it doesn't state one, ask us to confirm the price before you schedule.

Nothing on this website is a quote for your job. Only a written estimate from us is.

Scheduling and cancellation

We put your job on the schedule once you've approved the estimate. Start and finish dates are our best estimate. They can move because of weather, material deliveries, inspections or delays on earlier jobs.

Mortar and concrete need the right conditions to set properly, so we may move a work day when cold or wet weather would hurt the result. We'll let you know as soon as we can when that happens.

Some jobs need a permit or an inspection. Your written agreement will say how that's handled for your job.

If you need to cancel or reschedule, call us at (775) 447-1254 or reach us through our Contact page as early as you can. If we've already ordered materials for your job or started the work, you may owe those costs as your agreement sets out.

Payment

Your written estimate or agreement sets out the payment terms, including any deposit and when the balance is due. We'll go over them with you before work starts so nothing comes as a surprise.

If a payment is late, we may pause work until it's made. To the extent the law allows, you may also owe the reasonable costs of collecting an overdue amount.

Our work and warranty disclaimers

We stand behind our work, and we want you satisfied with every job. If something doesn't look right after we finish, call us and we'll come back out to look at it.

Any written warranty on our workmanship is the one stated in your agreement. Brick, stone, pavers, block, mortar and other materials carry only the warranty their maker gives, if any.

Brick and natural stone vary in color and texture from piece to piece, and concrete can show fine hairline cracks as it cures. Those are normal and aren't defects. We also aren't responsible for problems caused by ground movement, freeze and thaw, drainage we didn't install, changes made by others, misuse or events outside our control.

Except for what your written agreement states, and to the extent the law allows, our work and this website come without any other warranty, express or implied. That includes implied warranties of merchantability and fitness for a particular purpose.

Limits on our liability

To the extent the law allows, we aren't liable for indirect, incidental, special or consequential damages, such as lost use of your property or lost income, that come from our work or from this website. Our total liability for any claim about a job is limited to the amount you paid us for that job.

We're licensed and fully insured. Nothing in these terms limits any liability that can't be limited under Nevada law.

The information on this website is general, and parts of it may be out of date. Please don't rely on it as advice for your own property without talking to us first.

Settling a disagreement

If you have a problem with our work or a bill, call us first at (775) 447-1254 or write to us through our Contact page. We reply within 1 business day, and most issues get sorted out by walking the job together.

If we can't settle it that way, unless your agreement says otherwise, both of us agree to try mediation in good faith before going to court. Either of us can still take a claim to small claims court if it qualifies there.

Which law applies

We're based in Nevada. These terms and any work we do are governed by Nevada law, and any court case will be heard in the courts of Washoe County, Nevada, unless the law requires otherwise.

For a job outside Nevada, any rules of that state that can't be waived still apply to that job.

Changes to these terms

We may update these terms from time to time. The version posted on this page when you use the site or sign an agreement is the one that applies. Changes won't affect work you've already agreed to in writing.

If you have a question about these terms, call (775) 447-1254 or send a note through our Contact page.